Shipping Policy

Shipping Policy​

At L'une, we are committed to offering you a smooth and reliable shopping experience. Below you will find all the information related to our shipping .

1. Shipping Zones​

We ship to the following destinations:

  • Peninsular Spain

  • Balearic and Canary Islands

  • Europe ( European Union )

  • International ( North America , South America , Asia and Oceania)

If your country is not listed at checkout , please contact us at [ contact email ] and we will do our best to help you.

2. Delivery Times​

Estimated delivery time varies by destination :​​

  • Peninsular Spain : 2–5 business days​

  • Europe: 4–8 business days​

  • Rest of the world: 7–15 business days​

Please note that during periods of high demand ( sales, promotions, Christmas), delivery times may be slightly extended .

3. Shipping Costs​

  • Peninsular Spain : Free

  • Europe: Free

  • International: Automatically calculated based on destination and order weight .

Any import or customs taxes are the customer 's responsibility .​

4. Order Tracking​

Once your order has been shipped , you will receive an email with the tracking number so you can check the shipping status at any time .

5. Undelivered or Rejected Orders​

If an order cannot be delivered due to reasons attributable to the customer ( incorrect address , repeated absence, package rejection , etc. ) , the cost of reshipping will be borne by the customer.

6. Delays

If your order takes longer than estimated , please contact us at [ contact email ] with your order number . We'll be happy to help.